Shipping:

We proudly offer FREE worldwide shipping via ePacket! Please note that we require 1 to 3 working days on average to process your order before dispatching it.

Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, average delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.

Further, if you select Shipment from USA, the delivery times can significantly drop and be estimated around 4 to 12 business days, after adding the order processing time and any holidays or weekends in between.

At Travel Jin, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

 

Returns:

By placing an order on Travel Jin, you are responsible for the cost of return shipping back to Travel Jin. Please refer to our Return Policy below for further information on how to make a return.

  • We do not provide a return label or pay for returns shipping.
  • We only provide store credit for items purchased with a discount or discount code of 25% or more, from our full retail price.
  • Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
  • We provide a refund to your original payment method for all full-priced items.
  • Exchanges are provided through store credit for eligible items only.
  • Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.
  • Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.
  • All items purchased with a gift card or store credit are not eligible for return. Gift cards purchased and a store credit issued by Travel Jin cannot be exchanged or refunded. All shipping charges and government taxes are non-refundable.
  • Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately through our Contact Us page. If you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time-sensitive.

The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.

If you have any questions at all regarding our Returns Policy please reach out directly to us through our Contact Us page and one of our customer support specialists will help at the earliest.

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